You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to get media toolbar to show up

Received Response
34
Views
1
Comments
edited Jun 21, 2019 3:46PM in Communication Channels 1 comment

Content

Hello, I have been stuck on this for multiple days trying to figure out how to get my media toolbar to show up on the services CRM side of the engagement cloud, I have followed the instructions to the T on the documentation at https://docs.oracle.com/en/cloud/saas/sales/18c/faiec/configuring-computer-telephony-integration-cti.html#FAIEC2855178 I am currently an intern and we have been given a project to implement a CRM app and and Channel app to interface with engagement cloud to handle phone calls, screen pop, chat, emails, video chat etc Thanks!!!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!