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Invoice Imaging - Invalid Invoices

edited Jun 27, 2019 7:06AM in Payables, Payments & Cash Management 6 comments

Summary

OCR - Need to fix Invalid Invoices

Content

Hi Folks,

We have implemented Automatic Invoice Processing for our clients, I have sent few invoices to the provided email id. The invoices are successfully imported into the instance, however some of them are named as "Invalid". How to fix these? And when I downloaded the "Correct Import Error" Worksheet I find an Invoice status in "Import Error" as Invalid Supplier Site and even the invoice amount recognized is incorrect.

Does this have to do anything with the Image quality or the norms of 300dpi or something, Please provide your inputs on the same.

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