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Can't account supplier payment or voiding of payment

edited Jul 11, 2019 5:15PM in Payables, Payments & Cash Management 3 comments

Summary

We are unable to account a supplier payment due to the error: The third-party site -222 is invalid

Content

We created an invoice for a certain supplier that we have used and paid many times.  We created a payment, but when we tried to account it, we get the error: The third-party site -222 is invalid.  We tried voiding the payment, but the voiding of the payment cannot be accounted either, and gives the same error.  We haven't had this issue before or since.  I have searched the forums and found nothing, and opened a ticket with Oracle support that has been open for over 2 months.  Does anyone here know what might be causing this and how to solve

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