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AIP Invoice Image - matching multiple invoice lines to single line PO

edited Jun 26, 2020 5:32PM in Payables, Payments & Cash Management 7 comments

Summary

Issue where multiple invoice lines are partially read from invoice but not matched to single line PO

Content

Hi

We're using the AIP invoice imaging cloud solution.  We create a lot of blanket/open/draw-down POs which have a single value line intended to cover multiple invoices and receipts for a period of time. These are particularly used by our department running catering/food vendoring outlets.

We have an issue where the PO number is read succesfully on the invoice and multiple line invoices are read and multiple invoice lines then created but fail to be matched to the single PO line available leaving the lines partially entered and the invoice as 'Incomplete' status.  So the AP team have to manually match all the invoice lines against the single PO line.  If there is only one PO line why don't all OCR read invoice lines get matched against it by default? Some multiple invoices do match to a single PO line succesfully but the majority do

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