Committed Cost not clearing after a PO has been fully paid

Content

The University of Wyoming has several instances were a requisition was approved, PO was created, good received and invoice created/paid for good. However the encumbrance is still showing in the Awards Module as a committed cost.

Is there a process we are not running correctly to clear these out?

When I review the PO it is 100% fully received and I can see that the invoice has been paid in full.

Please advise if you've had the same issue and know what we need to be doing.

Thanks - Kim

University of Wyoming

Version

R13-19B