You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Employee getting Zero Pay Check after the retro process is run though he doesn't have any retro chan

edited Sep 5, 2020 12:33AM in Payroll and Global Payroll Interface (GPI) 4 comments

Summary

Employee getting Zero Pay Check after the retro process is run though he doesn't have any retro changes

Content

Hi All,

We are seeing a strange behaviour for one of the employee.

1. Employee's time submitted for 80Hrs and transferred for payroll.

2. Processed Retroactive payroll for Retroactive changes

3. Though employee doesn't have any Retro changes was picked in Retro process.

4. When QuickPay is ran for employee, It's processed with Zero earnings.

5. When Retro process is rolledback and ran QP, Quickpay is showing the correct earnings.

                                                       

                                   Any inputs how to resolve this, happening for one employee strange behaviour.

Regards,

Rajesh T

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!