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Taleo-Issues Validating Direct Deposit Information

edited Jul 22, 2019 10:06PM in Taleo Enterprise 7 comments

Summary

We are currently having issues with candidate's entering bad information in the Direct Deposit form that we have set up in Onboarding.

Content

Hello,

We have candidates who occasionally experience issues when entering direct deposit information. The most frequent issue we have is candidate's personal email addresses showing up in the account number field we have on the Direct Deposit from. This seems to be coming from auto-fill settings that candidates have set up in their browsers, where candidates enter in the correct account number, but it gets automatically switched to their email address at some point and that info is what ends up being sent to Fusion HCM. We instituted a partial solution to this: we added another account number field and set it up

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