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Make Service request page to be readonly

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edited Jul 31, 2019 9:22AM in B2B Service 2 comments

Summary

How to make Service request page to be readonly

Content

Hi Team, 

I want to make all fields inside the service request object in detail page as read only, once the status field changed to 'Resolved'.

We can do by two way, 

1. Make a new layout and chnage the updatable as "No" for each field

2.Put trigger on individual field to make it non-editable

Both will make the code complex and which is not recommended.

Please share me any standard method if anyone aware of.

 

Thanks,

Shaheela

 

Version

19B

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