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Cancelling paid invoice after line has been cancelled

edited Aug 2, 2019 10:22AM in Payables, Payments & Cash Management 1 comment

Content

Hi,

We are using Oracle Cloud Application 19B (11.13.19.04.0).

Earlier this week I raised a query on this form (AP - why can fully paid invoice lines be cancelled?) and got some helpful replies. The issue was that in Manage Invoice Options, the "Allow Adjustments to Paid Invoices" flag was ticked.

This is the scenario:

  • Invoice raised, approved, validated and paid (screenshot 1)
  • User accidentally cancelled the line on the invoice.

Once done, the invoice Accounting status changes to "Partially accounted" (screenshot 2)

The user wants to cancel the invoice now - but I am not sure it will be possible as the invoice has been paid.

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