Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Error when trying to process New Hire Life Event
Summary
Receiving a coverage calculation error when trying to process a New Hire Life EventContent
I'm working in our Test environment, and after a recent refresh the error below appears when I go to process a New Hire Life Event on an employee. We've cross-checked our production environment benefit set up with test and everything matches so I'm not sure where the issue is. Any guidance would be appreciated!
"The coverage value cannot be null for the coverage calculation's coverage multiple rule. Review the coverage calculation setup. (BEN-990285) This error occurred in the package ben_determine_coverage.main. Context at the time of error: Person {Employee Name}, Calculation Method NSVU, Program US Employees, Plan Core Life/AD&D, Plan Type Life Insurance, Option Elect, Coverage Core Life & AD&D."
Tagged:
0