Auto reconciliation issues in cash management
Summary
Auto reconciliation issues in cash managementContent
Hi,
We are having issues with auto reconciliation of remittances in cash management. CE is auto reconciling cheque remittances against EFT remittances in error and posting the difference to service charges (amounts are not an exact match but within tolerance rules). Our EFTs are one to one but our cheques are remitted in batches (one to many). To correct we have to find the missing cheque under the reconciled transaction, unreconcile and then manually reconcile.
We have tolerance rule set up for date (+/- 10 days), amount (+/- $1) and percentage amount (+/- 0.1%).
Our matching rules and rules sets are below.
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