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Manage Charge Invoice Associations not showing valid options — Cloud Customer Connect
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Manage Charge Invoice Associations not showing valid options

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edited Aug 8, 2019 12:05AM in Costing 4 comments

Summary

Issue with associating actual payables to the correct trade operations

Content

We are 1 month into implementing Oracle ERP. We are heavy users of LCM and have automated creation and definition of trade operations, charge lines, and charge references based on standard templates. 

For charge invoices that do not match all 4 criteria perfectly and auto associate, it seems to prioritize supplier/supplier site/charge type over the charge REFERENCE. Is there a way to change this priority? In some cases it is not even finding the trade operation charge reference in cases of perfect match if the other attributes (namely supplier/supplier site) do not match.

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