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Dispatcher/Supervisor as a Technician — Cloud Customer Connect
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Dispatcher/Supervisor as a Technician

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edited Aug 12, 2019 5:06PM in Field Service 4 comments

Summary

Dispatcher/Supervisor as a Technician

Content

Hi Experts,

I have a requirement where Dispatcher can perform the activities by himself. Please find the attached screenshot for my Resource tree information. Now as per the requirement I need to add dispatcher of the bucket as a technician in the same bucket or any other workaround to achieve my requirement.

Please need your help on this requirement where Dispatcher of the bucket can perform the activities.

Help will be much appreciated.

Regards,

Sourabh

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