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End Users requisitioning BU inconsistant with HCM record after 19C upgrade

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edited Aug 20, 2019 2:00PM in Self Service Procurement 3 comments

Summary

Since the 19C upgrade some users requisitiong preferences BUs have been changed to BUs unlinked to their HCM records with no changes to their HCM records

Content

Since the upgrade we have had numerous users that have reported errors when they go to raise requisitons. This is causing issues with being able to order goods as certain suppliers are only visible in certain business units and other suppliers will only supply medical products to certain business units too. 

When the user goes into edit their requistion preferences their requisitioning BU is defaulted to VCL rather than VCSL. VCSL is present on their HR record under their legal employee and assignment business unit. Further to this there have been no changes on their employment record over the last few weeks. Requisitions that the users raised on Friday were raised under VCSL, so we know the issue is related to the implemented upgrade.

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