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Update of Primary Care Physicians by Benefits Adminstrator

Received Response
edited Sep 5, 2020 12:10AM in Benefits 2 comments


Are Benefits Administrators allowed to update Primary Care Physicians for EEs?


When working Action Items, I would have expected a Benefits Administrator to have the ability to update a Primary Care Physician on behalf of an employee but it is greyed out.  Is this by design?

I am also having problems limiting the types of Primary Care Providers that can be selected by Plan.  I am attaching screen shots of my setup.  I want Dentist and Orthodontist to be selected on Dental, so for each medical plan I set a minimum age of 200.... knowing no-one is 200 years old.  However this is not being limited as desired.


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