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Notify Cancelled Lines on Engineering Change Orders — Cloud Customer Connect
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Notify Cancelled Lines on Engineering Change Orders

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edited Aug 30, 2019 11:43AM in Product Innovation 3 comments

Summary

Identify duplicate sequence numbers on BoM that causes cancelled line on Engineering Change Order

Content

Issue Description :

When the Change Analyst(CA) performs BoM redlines on an Engineering Change Order(ECO) he could accidentally assign the same sequence number to multiple BoM components. Currently, there are no checks/validations that are defined OOB to identify duplicate sequence numbers on a BoM. When the Change Analyst fails to correct this issue before the ECO is Scheduled, the Change Order line is marked as "Canceled" and the system reverts the redline changes on the BoM automatically. The CA remains uninformed about the canceled lines and this is a gap with the current product. This issue can be easily fixed by notifying CA so that he/she can reprocess the BoM on a new ECO. 

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