Dunning Letters won't re-run in Draft Mode
Summary
Dunning Letters won't re-run in Draft ModeContent
I successfully ran the Aged Dunning Letters in Draft Mode but when I re-ran it, it results into an Error and has the error message:
"No Dunning Site Found, Looping through delinquent Bill-to Sites."
Why can't I re-run Aged Dunning Letters in Draft Mode? I've already run the following in sequence:
- Collections Delinquency Management
- Update Collections Summary Data
- Send Dunning Letters
I've already confirmed that the said Customer has an Active Site with "Send Dunning" ticked at the profile level and has an active Contact with a Dunning Responsibility. This is also true since I was also able to generate a Dunning sample once, but wasn't able to do it again. I've also confirmed that all executions of the ESS job "Send Dunning" was set to "Draft Mode".
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