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Engagement Cloud - Community Self-Service feature — Cloud Customer Connect
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Engagement Cloud - Community Self-Service feature

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edited Sep 10, 2019 1:33PM in Digital Customer Service 2 comments

Summary

Engagement Cloud - Community Self-Service feature

Content

Hi Experts,

             Does "Engagement Cloud - Service" have "Community" feature for customer self-service..kind of like this site (cloudcustomerconnect.oracle.com)?

Requirement is to provide a self-service community feature so end-users can interact/discuss with each other (with Staff Moderating the topics) to find solutions and ideas. 

Thanks,

AP

 

Version

19C
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