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Correct Import Errors in AP - Invalid Liability Account error

edited Sep 10, 2019 3:06PM in Payables, Payments & Cash Management 10 comments

Summary

When correcting Import Errors in AP we are getting an Invalid Liability Account error

Content

When correcting Import Errors in AP we are getting an Invalid Liability Account error, which we cannot clear.

I found a document (Doc ID 2121636.1) with instructions to fix the problem, but I can't follow the document instructions.

This user had no problem using the AP Load Invoice from Spreadsheet previously, and other users are also using this function.  One other user had the same Invalid Liability Account error, but after trying a few more times she was successful, without errors.  But this one user has tried a number of times across two days, with the same error, which we don't know how to fix.

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