Populate chat window with the contact's information
SummaryPopulate chat window with the contact's first/last name and email address
When the contact clicks on the chat url, I want the first name, last name and email address to be populated. The source of this information would be from the contacts in engagement cloud or possibly our company's MS Active Directory.
This was originally an SR:
SR 3-20726208421 : Need assistance configuring chat function
opened with Narendra on Oracle Support
CSI = 22100898