Reprinting Remittance Advice

Summary

It doesn’t appear that we are retaining or are able to regenerate the remittance advice once payments have been produced from Oracle.

Content

It doesn’t appear that we are retaining or are able to regenerate the remittance advice once payments have been produced from Oracle.  Our disbursements department is chased for copies of the remittance periodically, and believe this is something that we should be retaining or able to provide on demand. Is this a setup issue?  Would it be a matter of updating the Payment Process Profile to automatically submit when payments are confirmed and then reprint at a later date upon request?