System Generated Initial Passwords

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We were part of the Boomi change at the beginning of the year.  We had an integration setup since 2015 that set all user passwords at welcome1.  With the Boomi change, we were told that generic passwords were no longer supported so we had to allow system generated passwords.  Our LearnCenter settings had always been an 8-20 character password.  The system began sending 3 and 4 character passwords to my new users, the passwords also have wacky characters that my users have problems with finding on their phone or keyboard.  I get it, that is user error, but we work