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Not able to see process like "Evaluate Life Event Participation" in Monitor Process Request section.

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edited Sep 5, 2020 12:10AM in Benefits 13 comments

Summary

Not able to see process like "Evaluate Life Event Participation" in Monitor Process Request section.

Content

We have scheduled "Evaluate Life Event Participation" process in production with a admin user id that is not associated with person number. When I go to -My Client Group>Benefit Administration>Evaluation and Reporting>Monitor Process Request section, I don't see this process even though I login with the same user. There are other benefit processes as well with same issue.  I can only see following process. 

  • Enroll in Default Benefits
  • Generate and Transmit Benefits Extract File

I can still the see the schedule and run details in tools>Scheduled processes but the log file does not make much sense there.

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