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Best Practices - Candidate Login
Summary
Seeking Best Practices for Candidate Access Management (Password Re-set, etc.)Content
Hi All,
Currently, we are configured to have the system to send an access code to the candidate when they forget their password, and we allow 5 access attempts before the candidate account is locked. Our message displayed instructs candidates to reach out to local HR for password re-set. We want to enable a more user-friendly approach to accessing accounts and I'm curious to know what best practices are for the following:
- Password re-set features (i.e. access code, security questions, both, etc.)
- Number of access attempts before account is locked
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