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Cash Clearing account is not balancing to zero

edited Oct 7, 2019 4:01PM in General Ledger & Intercompany 2 comments

Content

During month ends, we are finding that Cash clearing accounts are not balancing to zero.

We follow these steps:

1. Create, validate, pay and Post Payments, - Creates liability to Cash clearing accounting

2. Reconcile with Bank statements and post to GL - Creates cash clearing to Cash accounting

But, we are finding, Sometimes there are debit part or credit parts are not showing in Inquire detail Balances. Leading to balances showing for clearing accounts.Invariably, forcing us to create manual journals to balance.

The Cash to GL recon report, donot have any recon data. It is clean.

So, Kindly let me know, Are we missing any steps? or process to run?If possible, provide the steps to follow for having zero balance for cash clearing accounts.

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