Fraud Account

Summary

Which reason cause cusotmer account terminated by Fraud Account?

Content

Hi Team.

These days we received several service requests to report their cloud accounts were terminated as "TERMINATE_FRAUD_ACCOUNT". In the bug, we’re told that “an specific fraud team who make a decision on the account whether is a fraudulent or real account. Cloud Ops does not have visibility on how the decision is made” and asked us to contact with you.

 

Would you like to tell us the reasons why some accounts has been terminated as fraud accounts? If we knew the reasons clearly, we support team could answer the customers’ requests directly rather than filing so many bugs. Thank you in advance!