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Multiple payment documents for payment method check in one bank account

edited Oct 8, 2019 5:01PM in Payables, Payments & Cash Management 2 comments

Summary

We are testing two different payment documents for checks within one bank account, because the checks will print on different printers and require different templates.

Content

The first batch of checks prints fine but subsequent payments will get stuck in "Created and ready for printing" status.  When I click Format and Print I get a generic error "The process was not submitted because of an error. Contact your help desk. (FND-1)"  

The Build Payments process status is "Warning" with the message "A build program error occurred when attempting to provide payment document numbers for the payments."

Should we be able to have two payment documents for checks on the same bank account?  The check numbering does not overlap (i.e. 3000-3999 & 4000-9999).

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