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CoBrowse between Agent and End User

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edited Oct 10, 2019 9:54PM in Digital Customer Service 4 comments

Content

All, 

I have setup Co Browse using the livelook website. Got the link to appear on the DCS based VBCS page.

The Co Browse link appears on the bottom right corner of the page.

How do I make sure the agent is able to Co Browse with the end user.

Thank You,
Sombit

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