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Oracle Digital Assistant Complete/Incomplete Time Frame — Cloud Customer Connect
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Oracle Digital Assistant Complete/Incomplete Time Frame

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edited Oct 15, 2019 8:07AM in Digital Assistant and Mobile 4 comments

Summary

Complete/Incomplete Chat Time Frame

Content

Hi All,

Im new here, this is my first post

Looking for some info regarding the Complete/Incomplete time frames for Oracle Digital assistant, as we have seen some chats marked complete or incomplete with quite a delay sometimes after quite a few hours. This is not happening for all chats but a fair few.

Is there an expected or estimated timeframe for when a chats should show up as complete or incomplete? 

Any info would be great.

Regards,

Tim

 

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