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Search Engine doesn't show result

edited Oct 15, 2019 9:25AM in Digital Customer Service 2 comments

Summary

Published article doesn't show in the search engine

Content

1. When I am trying to search the Published Articles in the Search box it's not showing the results. 

2. Whereas we are able to see the article under the popular article section. when we search for the same article which is present in the popular article section in the search box we could see the error attached.

 Can anyone help?

Version

Digital Customer Service 19C 2.3.3

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