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Service - Account, Contact and Service Request with different workspace functionalities

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edited Oct 24, 2019 2:23PM in Search and Workspace User Experience 1 comment

Summary

How can I make Account and Contact open in Workspace mode but from other search pages?

Content

Hi All,

Service Request outside "Workspace" open in Workspace mode but ccount or Contact ONLY open in Workspace mode from the "Workspace" option.

I need them Account and Contact open in mode Workspace from standard search.

Only for clarify, I have the roles for Service Request mode Workspace and i configured suscription ID in my environment for Account and Contacts.

Thanks in advance!

Regards.

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