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Enrollment period start for Open event

edited Sep 5, 2020 12:10AM in Benefits 2 comments

Summary

Enrollment period start for Open event for people with events during the open period

Content

This is our first year completing Open Enrollment on Cloud.  Our Open enrollment period is 10/23-11/6.  When an employee has an October event with coverage starting 11/1, we are finding the Open enrollment window begin date is set to 11/1 instead of 10/23.  This means the employee cannot enroll in Open for the first week of the enrollment period.  Is there a setting to allow them to enroll prior to 11/1?  If not, how are you communicating this limitation to the affected employees?

Any assistance is appreciated.

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