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15-minute limit for session expiry

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edited Oct 29, 2019 1:54PM in Digital Assistant & Mobile 6 comments

Content

Experts,

I see in this document that there is 15-minute limit for the conversations between the chatbot and the agent in rightnow. After 15 minutes of idle time, the conversation expires automatically. Can this limit be increased? How?

Thank you,

Zahra

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