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Groovy script to move or copy attachments from one Servce Request object to another object

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edited Nov 11, 2019 5:06AM in Fusion Service 4 comments

Summary

Groovy script to move or copy attachments from one object to another

Content

We have a requirement to copy/move the SR attachment to Accounts when the SR has been resolved.

I search for related solutions but doesn't seen to find a solution to do this, whether via groovy or other methods, in the oracle documentations. Is this something possible in Engagement Cloud?

Version

19c

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