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Unable to access APEX on Always Free ATP

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edited Nov 12, 2019 11:09AM in Oracle Cloud Infrastructure - General 1 comment

Summary

Unable to access APEX on Always Free ATP instance

Content

If I open the Autonomous Transaction Processing service console, click the development option and then select Oracle APEX, I receive the following error message:

503 Service Unavailable
The username or password for the connection pool named |ocid1.tenancy.oc1..aaaaaaaapvymb3hwmroo2arb7grq2tzofxynvv3uihlk4ikyyqtv7ch27dkq-afdv|re|, are invalid, expired, or the account is locked

Selecting SQL Developer gives the same error.

I have attempted to connect to the database using a local SQL Developer Client and SQLplus. SQL Developer doesn't return an error or timeout, and SQLPlus returns "ORA-12154: TNS:could not resolve the connect identifier specified". I have downloaded the wallet and updated sqlnet and tnsnames as per the documentation.

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