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Life Event Not Recognizing Variable Rates When Reprocessed
Summary
Life Event Not Recognizing Variable Rates When ReprocessedContent
We ran our Open life event and have variable rates for Medical Plan. The rates show correct. However, when we back out the life event and reprocess it, the Medical rates show the Standard Rate instead of the variable rates. Has anyone seen this? Maybe missing a rule/config somehwere? What's interesting is if we void the Open event and add a new Open event, it still only shows the Standard Rate and is no longer reconginzing the variable rate like the first time it was added to the employee.
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