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HCM/Fusion Zendesk Integration?

edited Nov 18, 2019 9:59AM in HCM Integrations 2 comments

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Hello,

Just a quick query, are there any methods to integrate HCM/Fusion to Zendesk? Any other customers achieved this or have a similar need?

For example, after running processes such as payroll processes which generate files which need to be sent to other colleagues via a workflow securely, is this possible?

A deeper example would be, if the payroll validation report shows some colleagues missing NI number, for the integration to start a workflow to follow-up actions to attain the missing data from colleagues.

Many thanks

Kevin

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