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Display username in IBCS automatically

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edited Jan 2, 2018 8:00AM in Digital Assistant and Mobile 5 comments

Summary

Display username in IBCS automatically

Content

Is there a way that when a user logs into mobile app and types Hi in chat box it displays name of user without asking for name manually.

eg:

User: Hi

Bot Hi {username},what can i do for you?.

I'm using IBCS version 17.4.1

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