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Best practice for B2C Customer creation within Oracle eBusiness suite

edited Nov 26, 2019 1:39PM in Commerce 2 comments

Summary

Looking for help on how to create cutomer accounts within Oracle EBS when using B2C with guest checkout

Content

We’re looking for help and best practice on the creation of customer accounts when OCC is integrated to Oracle eBusiness Suite. We would like to have guest checkout available in OCC but with the option of creating an account at checkout at any time. How do we avoid duplicate customer creation in EBS? Is there a recognised method of de-duplication? How do we create the customer record in Oracle EBS for a guest checkout so that, upon registration, the OCC user is recognised as an existing account in EBS?

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