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How can we setup additional approvers who would need to Release hold before the invoice hold is rele

edited Nov 28, 2019 3:49AM in Payables, Payments & Cash Management 1 comment

Summary

How can we setup additional approvers who would need to Release hold before the invoice hold is released in the system?

Content

The AP invoice hold notification notifies the requester on the PO and has two options - Release Hold and Acknowledge Hold.If the user selects the Release Hold, the invoice hold is released automatically and the invoice is validated.The user is not expected to release hold directly instead it should go through an additional approval by the approver group (e.g.Buyers) after the requester has pushed the Release Hold button.The Release Hold should be controlled as the invoice exceptions can be bypassed by the requester without fixing the exception which is not expected as all the exceptions should be resolved before releasing hold (mandated by the AP team).

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