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Customize Chat Window in DCS based VBCS application

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edited Dec 6, 2019 9:40AM in Digital Customer Service 2 comments

Summary

Customize Chat Window in DCS based VBCS application

Content

Hi All

How can we customize chat window in the DCS based VBCS application.

1)We need to change the color of chat window to some other color.

2)We need to change name of the field 'Subject'.

Please find the attached file

Any help/Suggestions ?

Thank You,
Prudhvi

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