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AR Customer Bank Account and Receipt Method

Received Response
edited Dec 13, 2019 11:05AM in Receivables & Collections 3 comments


Unable to find AR Customer Bank Account and Receipt Method is missing from Existing Completed Transaction



I realised fairly recently that I am unable to locate customer bank details from Manage Customer  > Search > Account > Payment Details.

I remember being able to view Customer Bank Account details previously, until at least 19B

In addition, Receipt Method seem to have been wiped out from existing completed Transactions.  

I am able to enter new transactions, enter and apply new receipts without any issues.  Existing transactions were also matched to receipts successfully, so iit's just visibility I am having issues with.  I am seeing this in 19C and 19D.


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