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How to make category field mandatory in chat window in DCS based VBCS Application

edited Dec 23, 2019 11:14AM in Digital Customer Service 3 comments

Summary

How to make category field mandatory in chat window in DCS based VBCS Application

Content

Hi

We have added category field to the chat window in DCS based VBCS application.

Now  our requirement is to make category field mandatory.

How can we make the category field mandatory in the chat window ?

Any Help/Suggestion ?

 

Thank You,
Prudhvi

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