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Invoice is getting Workflow Approved, Approval task is still pending for Approval

edited Jan 14, 2020 4:32AM in Payables, Payments & Cash Management 4 comments

Summary

Issue in Invoice Approval Reassignment

Content

Hi,

We have added custom participants(6) inside invoice approval stage. 

Invoice is initiated for approval and it's pending with 1st participant. After he/she approves it's moving to next participant.

If the second participant reassigns approval to 1st participant(who had already approved the invoice), invoice status is changing from Initiated to Workflow approved.

However approval task is now pending with 3rd participant. 

Is this the standard process or bug ?

Is there any configuration setup available to restrict invoices from getting auto approved.

It's similar to https://cloudcustomerconnect.oracle.com/posts/439d245309

Regards,

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