You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

OOTB Order Confirmation/Acknowledgement with custom data model

Received Response
edited Jan 14, 2020 8:36PM in Order Management 6 comments


Need to send Order Confirmation/Acknowledgement using custom data model


We would like to use out of the box capabilities to send the Order Acknowledgement and Order Confirmations back to a customer and sales person.  Some of the desirable fields like Scheduled Shipment Date and Recurring Billing details are not available in the out of the box data model.  Additionally, the EFF and DFF fields are not available.  Because of this, we are not able to use the out of the box functionality to view and send confirmations. Instead, we are using a custom Order Confirmation report, but it means that our Sales Ops team has to go to Reporting,

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!