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Receiving error message when approving purchase requisition

edited Jan 23, 2020 9:43AM in Self Service Procurement 9 comments

Content

As per requirement We have created a small rule based on cost center, please find the attachment of screenshots contains the rule creation
Setup : 
Created a Marketing Approval Group with the user Daniel Ashby
Added rules in the participant : Header Hierarchy 3, Routing : Serial.
 
Rule created successfully in production. after that All users are facing issues while approving the requisitions.
Error geting for users is 'An Error Occurred. Contact Your help desk. (FND-2)'
 
Below is the SOA error getting for these requisitions in production through oracle:
Attempted to invoike method “longValue” in class “java.lang’Long” on a null object reference at line 18 column 9 in /Ruleset(HeaderHierarchy3Rules)/Rule(NonMarketingAutoApproval)/Pattern(v1_ReqLineDimention)/Test[3]

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