You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Contact creation for unknown customer in email management

edited Jan 23, 2020 9:55AM in Fusion Service 1 comment

Content

Hi Team,

Service request is created through inbound emails sent by unknown customers. But Contact is not created. 

We can restrict not to create SR for emails sent by unknown customers. But we need the SR to create against that customer.

If anyone aware of this please let me know

Thanks,

Shaheela

Version

19 D
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!