Let’s continue the conversation on B2B Service and Help Desk Analytics!
Welcome to the forum dedicated to Reporting and Analytics for Fusion Service
As more and more of you, our customers and partners, implement Fusion B2B Service, there has never been a greater opportunity than now to collaborate and learn from each other, share experiences and ask questions of Oracle Product Management regarding features, functionality and roadmap.
Use this forum to post questions on infolets, reporting and analytics, subject areas, and other topics related to service analytics (OTBI) . Just remember that this forum is not an alternative for Tech Support. So please continue to contact My Oracle Support for technical issues specific to your implementation.