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Bank statement processing errors

edited Jan 24, 2020 6:21PM in Payables, Payments & Cash Management 2 comments

Summary

bank statement processing error

Content

Hi,

We're testing new integration software and our test bank files have been retrieved from the bank. I'm now trying to import the bank statements running the 'Process electronic bank statements'. The process ended in an import error - 'the booking date for line 1 (and for line 2) must be within the statement date range'. 

Is this a problem with the bank file we are receiving rather than the integration? Where do I find the booking date and the statement date range.  

The name of the file imported was 2020-01-16 but the test file is STMT-18-01-20. Does this format difference have anything to do with it or the name of the file irrelevant?

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