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Orders Stuck in Billed Status

edited Jan 31, 2020 5:47AM in Order Management 3 comments

Summary

Order fulfillment line stuck in status Billed

Content

Hello All,

Grateful if you can help with this issue where Order Lines are Stuck in "BILLED" Status in Order Management Screen even though they are "INTERFACED" in Manage Shipment Lines Screen.

Is there any ESS job or any any solution that we can use to close these lines please. We currently have 600+ lines stuck with this status.

Thank you

Version

19D (11.13.19.10.0)
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